Solid Data Corporation Privacy Policy

This Privacy Policy explains Solid Data Corporation Pty Ltd’s policy regarding the collection and protection of Personal Data supplied by users or collected by us from users of the Solid Data Corporation Pty Ltd websites, including soliddata.com.au, backup.solidit.net.au, and Solid Data Corporation backup services (the "Service").

Solid Data Corporation Pty Ltd defines "Personal Data" as any data from which it is practical to directly determine the identity of an individual. Any capitalised terms not defined in this Privacy Policy have the meanings given in the Service's License and Service Agreement (the "User Agreement"). This Privacy Policy may be updated by Solid Data Corporation Pty Ltd from time to time. Solid Data Corporation Pty Ltd will provide notice of materially significant changes to the Privacy Policy by posting notice on its websites.

By registering to use the Solid Data Corporation Pty Ltd Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) that Solid Data Corporation Pty Ltd may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement. Personal Data may be processed by Solid Data Corporation Pty Ltd in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.

HOW SOLID DATA CORPORATION PTY LTD USES INFORMATION

Personal Data

We will not sell or market the email addresses or other collected personal information of registered Users to third parties.

We will not view the files that you backup using the Service.

We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support.

You acknowledge and agree that Solid Data Corporation Pty Ltd may occasionally send you administrative communications regarding your account or the Service via email.

Cookies and Passive Data Collection

Solid Data Corporation Pty Ltd may use cookie, IP address, and URL information to improve and further develop the Service, and to provide enhanced features to Users, where available. Solid Data Corporation Pty Ltd may use cookies to save User screen names, session validators, and on Users' browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available.

IP Addresses also help us to diagnose problems with our servers, to administer the Service, and to otherwise provide the Service to our Users.

USER INFORMATION SOLID DATA CORPORATION COLLECTS

Personal Data

Once you register with Solid Data Corporation Pty Ltd and sign in to the Service, you are not anonymous to Solid Data Corporation Pty Ltd

When registering with Solid Data Corporation Pty Ltd, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. Solid Data Corporation Pty Ltd may also record your IP address when you submit information.

NB: SOLID DATA DOES NOT COLLECT YOUR BACKUP PASSWORD IN A FORM ACCESSIBLE TO SOLID DATA OR ANY OTHER PARTY – YOU MUST KEEP YOUR PASSWORD SECURE AND NEVER LOSE IT.

Solid Data Corporation Pty Ltd also may collect, at your option, certain preference and demographic information from you.

All information collected by Solid Data Corporation Pty Ltd is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Solid Data Corporation Pty Ltd to understand its user base and to improve services.

To protect your account information, please keep your password secure.

All Users may opt to remove their Personal Data from our live database by contacting Solid Data Corporation Pty Ltd and cancelling their Solid Data Corporation Pty Ltd user account.

Solid Data Corporation Pty Ltd does not intentionally gather Personal Data about visitors who are under the age of 13.

Cookies and Passive Data Collection

Solid Data Corporation Pty Ltd automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.

Users should be aware that other websites visited before entering the Solid Data Corporation.com.au website might place Personal Data within a User's URL during a visit to their website, and Solid Data Corporation Pty Ltd has no control over such websites. Accordingly, some of this information may be logged by Solid Data Corporation Pty Ltd.

Links to Third Party Sites

The Solid Data Corporation Pty Ltd websites may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy. You should review those policies before visiting the web sites. We have no responsibility for linked web sites, and we provide these links solely for the convenience and information of our visitors.

DISCLOSURES

Solid Data Corporation Pty Ltd Service Providers

Solid Data Corporation Pty Ltd does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, Solid Data Corporation Pty Ltd may need to provide users' Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbour Privacy Principles or at a minimum Solid Data Corporation Pty Ltd will require the third party to certify they follow privacy protection equal to Solid Data Corporation Pty Ltd's. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.

Law Enforcement; Subpoenas

Solid Data Corporation Pty Ltd may disclose Personal Data, including the data you back up with the Service, with or without notice (a) if required by a subpoena or other judicial or administrative order, (b) where required by law, or (c) at our sole discretion, where we deem it necessary to protect the safety of any individual or the general public or to prevent violation of our Terms and Conditions or the rights of Solid Data Corporation Pty Ltd or any third party.

Solid Data Corporation Pty Ltd Affiliates

Solid Data Corporation Pty Ltd may share some or all of your Personal Data with our related affiliates, in which case it will require our affiliates to honour this Privacy Policy.

Change of Ownership

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Solid Data Corporation Pty Ltd User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Solid Data Corporation Pty Ltd's assets by a third party, and you may choose to modify any of their registration information at that time.

SECURITY

Solid Data Corporation Pty Ltd uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by Solid Data Corporation Pty Ltd in a secure operating environment that is not available to the public, Solid Data Corporation Pty Ltd cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "crackers" from obtaining this information.

UPDATING OR REMOVING USER INFORMATION

You may, at any time, choose to correct or update the information you have submitted to Solid Data Corporation Pty Ltd, by updating your account on our website.

If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

PRIVACY COMPLAINTS

If you have a dispute or complaint about privacy on a Solid Data Corporation Pty Ltd website, we kindly ask that you attempt first to resolve the issue directly with Solid Data Corporation Pty Ltd by emailing support@soliddata.com.au.

CONTACTING SOLID DATA CORPORATION PTY LTD

Users with questions about this Privacy Policy and any of the aforementioned statements may contact Solid Data Corporation Pty Ltd the following ways:

E-Mail
support@soliddata.com.au

Postal
Attn: Privacy Policy
Solid Data Corporation Pty Ltd
2 Union St
Tharwa ACT 2620


REVISIONS TO THIS POLICY

Solid Data Corporation Pty Ltd reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on the Solid Data Corporation Pty Ltd websites, and a User's continued use of the Service will signify agreement to such changes.

REGISTRATION OR USE OF THE SERVICE SIGNIFIES YOUR AGREEMENT TO THE PRIVACY POLICY

Effective Date January 1 2010

For further information regarding your privacy rights, please refer to government’s website link below http://www.privacy.gov.au/privacy_rights/index.html

Company Services

What Clients Say:

“Solid Data saved us untold amounts of time and money recently when a human error caused all of our documents, databases and files to be lost.”

- Debra Quinnell. Executive Officer, Canberra Blind Society